A. voice only
B. data and voice
C. data only
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A. CiscoSMARTnet for SBCS
B. Cisco Smart Care Service
C. SMARTnet Partner Service
D. Cisco Smart Foundation Service
E. Cisco Technical Assistance Center
A. They are not designed for multi-access-point networks.
B. They do not scale well.
C. They have higher total cost of ownership than some enterprise products.
D. Their upgrade paths compete directly against Cisco upgrade paths.
A. non-Cisco vendors providing more viable SMB solutions
B. costs out-weighing benefits
C. cost savings to justify replacing existing legacy systems
D. minimized call-center effectiveness
A. edge devices
B. aggregation switches
C. core devices
D. access-area switches
A. Microsoft Dynamics
B. Salesforce.com
C. Oncontact
D. Siebel
E. ACT!
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