多項選擇題Which two are characteristics of the cost-containment business challenge?（）

A. reducing security breaches
B. using the Internet more
C. reducing upgrade charges
D. adopting new applications and services


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1.單項選擇題Which statement best describes what Cisco Smart Care Service provides?（）

A. bundled technical support and maintenance for Cisco networks
B. bundled, unlimited support with the purchase of any Cisco product
C. technical support, maintenance, and monitoring to Cisco networks
D. fee-based add-on support and tech-to-tech assistance for Cisco products

2.單項選擇題Choose the element that differentiates the Cisco SBCS solution from the competing Avaya IP Office and Nortel BCM 50 solutions.（）

A. SBCS providesPoE through a modular upgrade.
B. SBCS supports more analog trunks than the competitors.
C. Only SBCS provides bundled conference calling.
D. Only SBCS provides a wireless option.

3.多項選擇題The Cisco UC500 component of the Smart Business Communication System provides which three functions?（）

A. Internet server hosting
B. Call Manager Enterprise Edition
C. VPN and encryption
D. Cisco Unity voice mail
E. Layer 2 switching
F. Auto Attendant

4.多項選擇題When trying to sell a security solution to an e-commerce business, which three business needs should you address?（）

A. secure transactions
B. time to market
C. maximum uptime
D. database backups
E. revenue growth
F. scalability for future growth

5.多項選擇題According to findings of the bMightyResearch report, which two statements about UC Solutions accurately describe the attributes of SMB decision makers?（）

A. Only 20% of decision makers understand UC solutions.
B. They are generally well-educated on what UC solutions offer.
C. Many are yet to be convinced of the need for UC.
D. They have a tendency to support current telephony vendors.