A.Cisco Unified CallManager
B.Cisco Unified CallManager BARS Utility
C.Java plug-in
D.SQL 2K Server
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A.database integration
B.prompt and collect
C.VoiceXML
D.opening and parsing HTTP and XML documents
E.PQ
F.E-mail Queuing
A.the agent who has been in the Available state for the longest amount of time
B.the next available agent with the highest priority, as determined by the agent order in the Resources list
C.the next available agent, based on the last agent selected and the agent order in the Resources list
D.the agent assigned to the selected Resource Group and is thus qualified to be selected
A.System Parameters Configuration
B.Cisco Unified CallManager Cluster Status
C.Date, Time, and Reason of Last Failure
D.Cisco CRS License Information
E.Cisco CRS Datastore Replication Status
F.Cisco CRS Component Activation
A.Cisco CRS Repository Datastore, Cisco CRS Historical Datastore, Cisco CRS Config Datastore, CiscoCRS Agent Datastore
B.Cisco Recording
C.Cisco CRS Engine
D.Cisco Monitoring
E.Cisco CRS Node Manager
F.Historical Reporting client
A.Cisco MCS 78xx servers
B.Dell PowerEdge servers
C.HP DL Cisco certified servers
D.Acer Altos servers
E.IBM xSeries Cisco certified servers
F.Apple servers
最新試題
Which setup procedure begins on the Cisco CRS server immediately after Cisco CRS 4.5 is completely installed?()
Which should you check to verify that you have correct software product versions installed?()
Which tool or interface is used to configure debug parameters for log files?()
Which interface is used to configure debug parameters for log files?()
How many skills may an agent have?()
Which three of the following are licensed Cisco CRS 4.0 software products?()
What is the maximum number of CTI ports for an IPCC Expess Standard deployment? ()
What two things happen when the CRS Publisher Database on an HRDB expansion server fails?()
What is the maximum amount of Cisco Agent Desktop downtime after a failover when using highavailability in Cisco Unified Contact Center Express 4.0?()
How does the CRS Server know that it has received an ASR-enabled contact? ()