A.The subflow cannot call additional or "nested" subflows.
B.The subflow cannot transfer the contact to another resource.
C.The subflow has full contact control and can perform any action that the parent flow can perform.
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A.Erlang B
B.Erlang C
C.AHT * BHCA
D.VG ports + CTI ports
A.The workflow has ASR steps in it.
B.The contact is on an ASR Dialogue Group channel.
C.The contact is on a JTAPI Call Control Group channel.
D.The contact is on a Cisco Media Dialogue Group channel.
A.All call processing immediately begins using the CRS Subscriber Database.
B.Calls in queue are dropped.
C.Agent calls are dropped.
D.Agents are automatically logged out.
E.CRS configuration changes are blocked until the CRS Publisher Database is restored and synchronized with the CRS Subscriber Database.
F.Configuration changes are buffered until the CRS Publisher Database is restored.
A.The agent is logged in and is on the phone.
B.The agent is logged in but is not on the phone.
C.The supervisor is a participant in a phone call.
D.The supervisor is not a participant in a phone call.
E.The supervisor has barged in.
A.publisher
B.CTI Manager
C.CallManager
D.CRS Server
最新試題
What can help expose problems with script logic or validity by simulating the execution of a script?（）
What formula do you use to compute the number of IVR ports?（）
How does the CRS Server know that it has received an ASR-enabled contact? （）
Which interface is used to configure debug parameters for log files?（）
Which of the following four CRS components must be active on a Historical Reporting Database (HRDB) and Call Recording expansion server?（）
You have just successfully added a JTAPI trigger in CRS Administration. Which two items are automatically configured on your CallManager?（）
Which three features are supported in a license for Cisco Unified Contact Center Express Enhanced? （）
How many skills may an agent have?（）
Which Cisco Unified Contact Center Express 4.5 platform set supports the embedded internet browser in the Cisco Agent Desktop? （）
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