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1.問答題 Write a memo in about 50 words.
You are Human Resources Manager. Your company is going to provide the staff with training in E-Commerce. There will be two course levels: intermediate level and advanced level. The training course will be given on Saturdays for five weeks.
Write a memo to department managers:
·Informing them of the coming training course;
·Asking them to encourage the staff to participate;
·Asking them to help obtain the names of the interested staff.

參考答案：To: Department Managers
From: (your name)
Subject:...

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2.問答題 Write a memo in about 50 words.
You are the Personnel Manager of a company, and have been approached by your IT Department to recruit three new members of staff. Write a memo to Miss Kate Bush, the Manager of the IT Department,
·informing her you have received over 100 applications and have selected 10 candidates for interview,
·telling her you will write to the candidates inviting them for interview, and
·asking her to tell you the time and the place of the interview.

參考答案：To: Miss Kate Bush
From: your name, Personnel Manager

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3.問答題 You are working at ABC Company. You are the supervisor of Information Processing Center. You need some information about the walnutmeat in stock because one of your customers need it eagerly. Write a memorandum to the Inventory Supervisor.
你在ABC公司工作，是信息處理中心主管。你的一位客戶急需你公司生產(chǎn)的核桃仁。寫一份備忘錄給存貨部主管向其詢問庫存情況。

參考答案：To: Leila Schwartz, Inventory Supervisor
From: Harry Be...

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4.問答題 Write a memo in about 50 words.
You are a department manager. A new copying machine has been installed in your department. Write a memo to tell your staff members to be careful in using the newly-installed photocopier. Your instructions should include the following particulars:
·Ask them not to use it for too long at a time. ·Ask them to switch off the machine after use.
·Encourage them to offer suggestions for the care of the machine.

參考答案：To：all staff members
From：department manager.
Subj...

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5.問答題 Write a memo in about 50 words.
You received a letter from a British customer complaining of the late delivery of their Order No.366.Then you looked into the matter and found it was the fault of your dispatch department.Write a short memo to your assistant, Jack Zhou.
·Ask him to visit your dispatch department and urge them to dispatch the order.
·Specify the goods, quality, and the deadline for dispatch.
·Add any relevant information you can think of.

參考答案：To: Jack Zhou
From:(your name)
Subject: Order No.3...

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6.問答題 Write a letter in 130-150 words.
你公司是專營辦公家具的外貿(mào)公司。請給你的客戶David Howard先生寫一封回信，信中應(yīng)包括以下內(nèi)容：
·確認對方的詢問信，并且表達愿意為對方再次服務(wù)的友好意愿；
·介紹產(chǎn)品的特點、優(yōu)點以及將給未來用戶帶來的好處；
·能給潛在客戶提供服務(wù)和優(yōu)惠，使客戶產(chǎn)生購買欲望；
·敦促客戶盡快決定，因為訂晚了可能沒有貨源可供。

參考答案：Dear Mr. Howard,
Thank you for your inquiry about our n...

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7.問答題 Write a letter in 130-150 words.
Write a sales letter to an old customer who placed an order with you two years ago,and draw his attention to some new products which represent a great improvement on some of the models he has sold successfully.Your
letter should cover the following particulars:
·對方是你公司的老客戶，曾大批訂購你公司生產(chǎn)的開關(guān)裝置（switchgear），之后就沒有再訂過貨。
·告知客戶你公司最近在市場推出一種最新高壓（high voltage）開關(guān)裝置，并介紹新產(chǎn)品的特點。
·隨函寄上產(chǎn)品規(guī)格及價格表供對方參考，并強調(diào)盡快訂貨的重要性。

參考答案：Dear Sirs,
Two years ago we had the pleasure of supplyi...

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8.問答題 Write a letter in 130-150 words.
假定你是某大學商務(wù)英語專業(yè)四年級學生。你從2月20日的《中國日報》上得知某公司在招聘翻譯。請寫一封應(yīng)聘信，告訴你申請本崗位的優(yōu)勢和原因，并告知聯(lián)系方式和聯(lián)系時間。

參考答案：Dear Sir or Madam，
The position you advertised in the F...

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9.問答題 Write a letter in 130-150 words.
根據(jù)下列信息寫一封希望與一家外國公司建立業(yè)務(wù)關(guān)系的書信，字數(shù)在130-150之間。
1.從網(wǎng)上獲悉貴公司求購絲綢服裝。
2.我們公司是我國最大的絲綢服裝出口公司之一，愿在平等互惠的基礎(chǔ)上建立業(yè)務(wù)關(guān)系。
3.我們公司的絲綢服裝采用高檔純絲作原料，按傳統(tǒng)工藝制作而成，給人以雍容華貴之感，令人愛不釋手。現(xiàn)附上商品目錄和價格單供貴公司參閱。
4.希望貴公司來函詢盤。

參考答案：To whom it may concern,
We have learned on the internet...

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