A.Create Resource Groups
B.Create Skills
C.Assign Resource Groups and Skills to Agents
D.Create Contact Service Queues
E.Provision Remote Monitoring
F.Provision Agent-based Routing
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A.15
B.20
C.25
D.30
E.40
F.50
A.15
B.20
C.25
D.30
E.40
F.50
A.LDAP
B.HTTP
C.AXL
D.JTAPI
A.If no From field is specified with an address in the Send E-mail step, it will use the default.
B.All Send E-mail steps are automatically sent as a Blind cc: to the default.
C.Alarms that are generated by the CRS Server are automatically sent to it.
D.If no e-mail contact is specified in the Create E-mail step, the default is used.
A.ICD
B.CMT
C.JTAPI
D.Application
最新試題
Which interface is used to configure debug parameters for log files?（）
Which three features are supported in a license for Cisco Unified Contact Center Express Enhanced? （）
What formula do you use to compute the number of IVR ports?（）
What is the maximum amount of Cisco Agent Desktop downtime after a failover when using highavailability in Cisco Unified Contact Center Express 4.0?（）
Which two items does the Cisco CRS 4.5 Installer always install on the system?（）
When you access the Cisco CRS Administration page for the first time in a cluster, the system automatically initiates the cluster setup procedure. You perform this procedure one time for a cluster. Whatdo you accomplish in this procedure?（）
How do you debug an application with an Accept step?（）
What two things happen when the CRS Publisher Database on an HRDB expansion server fails?（）
Which Cisco Unified Contact Center Express 4.5 platform set supports the embedded internet browser in the Cisco Agent Desktop? （）
How does the Extended Get Digit String step differ from the Get Digit String? （）