A.Set
B.Call Subflow
C.On Exception Goto
D.Get Reporting Statistic
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A.manages the CRS Server
B.creates CRS Engine reports
C.creates application scripts for call flows
D.remotely manages the LDAP Directory
A.decreases the amount of flows
B.collects information about callers to agents
C.creates a framework for CRS Server status reporting
D.decreases latency through increased bandwidth on CRS Server
E.provides more efficient management of flows that are called by multiple other flows
A.WrapUp Time
B.Service Level
C.Overflow CSQ
D.Agent Name
E.Automatic Work
F.CRS Application
A.Common Service Queue
B.Competency Service Queue
C.Common Skill Queue
D.Contact Skill Queue
E.Contact Service Queue
F.Competency Skill Queue
A.resources
B.Skill Groups
C.competence levels
D.Resource Groups
最新試題
How do you debug an application with an Accept step?（）
Which three are core server software components for IPCC Express?（）
What two situations prevent the supervisor from silently monitoring the phone conversation of an agent in IPCC Express Enhanced?（）
Which tool or interface is used to configure debug parameters for log files?（）
What can help expose problems with script logic or validity by simulating the execution of a script?（）
When will a skills-based CSQ that requires a skill competency of four (4) select an IPCC Express agent? （）
The JTAPI provider is the IP address of the（）.
How many CallManager clusters can an IPCC Express cluster with High Availability communicate with? （）
An agent is logged in but does not appear in the Cisco Supervisor Desktop. What is a possible root cause?（）
When you access the Cisco CRS Administration page for the first time in a cluster, the system automatically initiates the cluster setup procedure. You perform this procedure one time for a cluster. Whatdo you accomplish in this procedure?（）