An IPCC Express deployment requires support for 20 concurrently logged-in agents. The agents aresplit across two remote sites, and the High Availability CRS Engine, Database Server, VoIP Monitoring, and Recording server processes run at a central data center. The agents will be using CAD with 7960 phones and end-point monitoring. Very little recording and silent monitoring will be performed, and no historical reporting will be done during call center open hours. Assume the minimum number of servers is desired.
How many IPCC Express hardware servers would be required for this IPCC Express deployment?()
A.1
B.2
C.3
D.4
E.5
您可能感興趣的試卷
你可能感興趣的試題
A.Wait until the node is completely installed to start installation on the next one.
B.After you insert Disk 2.
C.A dialog box, "It is now safe to start installing the next node," appears during the installation.
D.After Windows OS is installed on the first node.
A.CRS Engine
B.recording
C.Cisco Agent Desktop
D.monitoring
E.Cisco Supervisor Desktop
A.The Standby Server can be installed across the WAN from the active server.
B.MS SQL 2000 must be installed for the datastores.
C.MS SQL 2000 or MSDE can be installed for the datastores.
D.On the Standby Server, you must install the same components that are installed on its corresponding active server.
E.The Standby Server can be installed on one of the CallManager servers.
F.The active server can be installed on one of the CallManager servers.
A.JTAPI
B.Cisco Media
C.VXML
D.MRCP ASR
E.MRCP TTS
A.license information
B.Alarm and Trace Configuration
C.CRS Installer
D.Control Center
最新試題
Which of the following four CRS components must be active on a Historical Reporting Database (HRDB) and Call Recording expansion server?()
Which of the following is not a CRS Telephony or Media Subsystem?()
What two situations prevent the supervisor from silently monitoring the phone conversation of an agent in IPCC Express Enhanced?()
Which tool or interface is used to configure debug parameters for log files?()
Which three of the following are licensed Cisco CRS 4.0 software products?()
What level of control does a subflow have on the overall contact?()
How does the Extended Get Digit String step differ from the Get Digit String? ()
What is the maximum amount of Cisco Agent Desktop downtime after a failover when using highavailability in Cisco Unified Contact Center Express 4.0?()
When you access the Cisco CRS Administration page for the first time in a cluster, the system automatically initiates the cluster setup procedure. You perform this procedure one time for a cluster. Whatdo you accomplish in this procedure?()
Which Cisco Unified Contact Center Express 4.5 platform set supports the embedded internet browser in the Cisco Agent Desktop? ()