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填空題（） for more than 30 years, we are confident we can give our customers complete satisfaction.

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1.填空題We are （） exporters of all kinds of Chinese goods.

2.填空題We would be glad to receive your （） export prices on the basis of CIF Shanghai.

3.問答題 Write a memo in about 50 words.
You are Human Resources Manager. Your company is going to provide the staff with training in E-Commerce. There will be two course levels: intermediate level and advanced level. The training course will be given on Saturdays for five weeks.
Write a memo to department managers:
·Informing them of the coming training course;
·Asking them to encourage the staff to participate;
·Asking them to help obtain the names of the interested staff.

參考答案：To: Department Managers
From: (your name)
Subject:...

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4.問答題 Write a memo in about 50 words.
You are the Personnel Manager of a company, and have been approached by your IT Department to recruit three new members of staff. Write a memo to Miss Kate Bush, the Manager of the IT Department,
·informing her you have received over 100 applications and have selected 10 candidates for interview,
·telling her you will write to the candidates inviting them for interview, and
·asking her to tell you the time and the place of the interview.

參考答案：To: Miss Kate Bush
From: your name, Personnel Manager

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5.問答題 You are working at ABC Company. You are the supervisor of Information Processing Center. You need some information about the walnutmeat in stock because one of your customers need it eagerly. Write a memorandum to the Inventory Supervisor.
你在ABC公司工作，是信息處理中心主管。你的一位客戶急需你公司生產(chǎn)的核桃仁。寫一份備忘錄給存貨部主管向其詢問庫存情況。

參考答案：To: Leila Schwartz, Inventory Supervisor
From: Harry Be...

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6.問答題 Write a memo in about 50 words.
You are a department manager. A new copying machine has been installed in your department. Write a memo to tell your staff members to be careful in using the newly-installed photocopier. Your instructions should include the following particulars:
·Ask them not to use it for too long at a time. ·Ask them to switch off the machine after use.
·Encourage them to offer suggestions for the care of the machine.

參考答案：To：all staff members
From：department manager.
Subj...

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7.問答題 Write a memo in about 50 words.
You received a letter from a British customer complaining of the late delivery of their Order No.366.Then you looked into the matter and found it was the fault of your dispatch department.Write a short memo to your assistant, Jack Zhou.
·Ask him to visit your dispatch department and urge them to dispatch the order.
·Specify the goods, quality, and the deadline for dispatch.
·Add any relevant information you can think of.

參考答案：To: Jack Zhou
From:(your name)
Subject: Order No.3...

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8.問答題 Write a letter in 130-150 words.
你公司是專營辦公家具的外貿(mào)公司。請給你的客戶David Howard先生寫一封回信，信中應包括以下內(nèi)容：
·確認對方的詢問信，并且表達愿意為對方再次服務的友好意愿；
·介紹產(chǎn)品的特點、優(yōu)點以及將給未來用戶帶來的好處；
·能給潛在客戶提供服務和優(yōu)惠，使客戶產(chǎn)生購買欲望；
·敦促客戶盡快決定，因為訂晚了可能沒有貨源可供。

參考答案：Dear Mr. Howard,
Thank you for your inquiry about our n...

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9.問答題 Write a letter in 130-150 words.
Write a sales letter to an old customer who placed an order with you two years ago,and draw his attention to some new products which represent a great improvement on some of the models he has sold successfully.Your
letter should cover the following particulars:
·對方是你公司的老客戶，曾大批訂購你公司生產(chǎn)的開關裝置（switchgear），之后就沒有再訂過貨。
·告知客戶你公司最近在市場推出一種最新高壓（high voltage）開關裝置，并介紹新產(chǎn)品的特點。
·隨函寄上產(chǎn)品規(guī)格及價格表供對方參考，并強調(diào)盡快訂貨的重要性。

參考答案：Dear Sirs,
Two years ago we had the pleasure of supplyi...

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10.問答題 Write a letter in 130-150 words.
假定你是某大學商務英語專業(yè)四年級學生。你從2月20日的《中國日報》上得知某公司在招聘翻譯。請寫一封應聘信，告訴你申請本崗位的優(yōu)勢和原因，并告知聯(lián)系方式和聯(lián)系時間。

參考答案：Dear Sir or Madam，
The position you advertised in the F...

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