多項(xiàng)選擇題By which ways does remote monitoring allow the monitored call to be selected?（）

A.Agent Name  
B.Agent Extension  
C.application ID  
D.Media Group ID
E.CSQ ID  


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1.單項(xiàng)選擇題How often does the CSQ stat screen automatically refresh?（）

A.1 second  
B.5 seconds  
C.10 seconds  
D.30 seconds  
E.60 seconds 

2.單項(xiàng)選擇題When a valid SQL Query in a DB Read step returns 0 rows, which branch of the step will be executed? （）

A.Timeout  
B.SQL Error  
C.Successful  
D.Connection Not Available  

3.單項(xiàng)選擇題How can you configure the Prompt step to play different prompts following subsequent timeouts or retries? （）

A.Configure it as a Generated Prompt.  
B.Configure it as a Random Container Prompt.  
C.Configure it as an Escalating Container Prompt.  
D.Configure it as a Concatenated Container Prompt

4.單項(xiàng)選擇題Which step would you use to get information about the number of contacts currently in queue?（）

A.Get Contact Info  
B.Get Session Info  
C.Get Call Contact Info  
D.Get Reporting Statistics 

5.單項(xiàng)選擇題Which step is designed to prompt a user to press or say a single-digit number to perform a specific function? （）

A.Menu  
B.Get Digit String  
C.Get Call Contact Info  
D.Extended Get Digit String