單項選擇題What allows you to monitor the system performance of the Cisco CRS System (CPU, memory, etc.)?()

A.Cisco Desktop Administrator  
B.Cisco Supervisor Desktop  
C.Microsoft Windows 2000 Performance Monitoring  
D.CRS Application Administration  
E.CRS Application Editor 


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1.單項選擇題What issues notification messages for CRS engine errors?()

A.SNMP Trap  
B.Alarm  
C.CDP  
D.syslog

2.多項選擇題By which ways does remote monitoring allow the monitored call to be selected?()

A.Agent Name  
B.Agent Extension  
C.application ID  
D.Media Group ID
E.CSQ ID  

3.單項選擇題How often does the CSQ stat screen automatically refresh?()

A.1 second  
B.5 seconds  
C.10 seconds  
D.30 seconds  
E.60 seconds 

4.單項選擇題When a valid SQL Query in a DB Read step returns 0 rows, which branch of the step will be executed? ()

A.Timeout  
B.SQL Error  
C.Successful  
D.Connection Not Available  

5.單項選擇題How can you configure the Prompt step to play different prompts following subsequent timeouts or retries? ()

A.Configure it as a Generated Prompt.  
B.Configure it as a Random Container Prompt.  
C.Configure it as an Escalating Container Prompt.  
D.Configure it as a Concatenated Container Prompt

最新試題

Which Cisco Unified Contact Center Express 4.5 platform set supports the embedded internet browser in the Cisco Agent Desktop? ()

題型:單項選擇題

You have just successfully added a JTAPI trigger in CRS Administration. Which two items are automatically configured on your CallManager?()

題型:多項選擇題

Which tool or interface is used to configure debug parameters for log files?()

題型:單項選擇題

Which of the following four CRS components must be active on a Historical Reporting Database (HRDB) and Call Recording expansion server?()

題型:多項選擇題

Which setup procedure begins on the Cisco CRS server immediately after Cisco CRS 4.5 is completely installed?()

題型:單項選擇題

An IPCC Express deployment requires support for 20 concurrently logged-in agents. The agents aresplit across two remote sites, and the High Availability CRS Engine, Database Server, VoIP Monitoring, and Recording server processes run at a central data center. The agents will be using CAD with 7960 phones and end-point monitoring. Very little recording and silent monitoring will be performed, and no historical reporting will be done during call center open hours. Assume the minimum number of servers is desired. How many IPCC Express hardware servers would be required for this IPCC Express deployment?()

題型:單項選擇題

Which three are core server software components for IPCC Express?()

題型:多項選擇題

An agent is logged in but does not appear in the Cisco Supervisor Desktop. What is a possible root cause?()

題型:單項選擇題

What is the maximum amount of Cisco Agent Desktop downtime after a failover when using highavailability in Cisco Unified Contact Center Express 4.0?()

題型:單項選擇題

When installing the CRS software on two or more nodes in the same cluster, how do you know it is safe to start installing the next node? ()

題型:單項選擇題