A.Erlang A
B.Erlang B
C.Erlang C
D.IVR ports + agent phones
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A.Erlang B
B.Erlang C
C.AHT * BHCA
D.VG ports + IVR ports
A.SNMP Trap
B.Alarm
C.CDP
D.Win32
A.Tool to collect syslog messages from multiple sources
B.User Tracking to track IP telephones
C.Diagnostic trace tools to analyze connectivity
D.Monitoring of Cisco voice elements
E.Problem alerts for operations personnel
A.Cisco Desktop Administrator
B.Cisco Supervisor Desktop
C.Microsoft Windows 2000 Performance Monitoring
D.CRS Application Administration
E.CRS Application Editor
A.SNMP Trap
B.Alarm
C.CDP
D.syslog
最新試題
How does the CRS Server know that it has received an ASR-enabled contact? （）
What is the default filename for the component trace file?（）
In a CRS cluster with Standby Servers, which of the following statements are true? （）
How many Team reports are available on the Cisco Supervisor Desktop?（）
What is the maximum number of CTI ports for an IPCC Expess Standard deployment? （）
Which two items does the Cisco CRS 4.5 Installer always install on the system?（）
An agent is logged in but does not appear in the Cisco Supervisor Desktop. What is a possible root cause?（）
When you access the Cisco CRS Administration page for the first time in a cluster, the system automatically initiates the cluster setup procedure. You perform this procedure one time for a cluster. Whatdo you accomplish in this procedure?（）
What two situations prevent the supervisor from silently monitoring the phone conversation of an agent in IPCC Express Enhanced?（）
Which three features are supported in a license for Cisco Unified Contact Center Express Enhanced? （）