單項(xiàng)選擇題A customer with IPCC Express Standard reports that a script using the Database steps is not working. What is the most likely root cause?（）

A.The script probably has an error in the DSN configuration.
B.IPCC Express Standard is not licensed for Database steps.  
C.The script probably has an error in the query string.  
D.There is probably an interoperability problem between IPCC Express and the database.


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1.多項(xiàng)選擇題What are two possible root causes of the Application Subsystem going into "partial service?" （）

A.JTAPI User problem  
B.CTI Route Point problem  
C.CTI Port Group problem  
D.script problem  
E.application problem

2.單項(xiàng)選擇題In IPCC Express 4.0, where is product licensing stored, and how can configured licenses be viewed?（）

A.stored in local files, viewed in CRS License Update Utility  
B.stored in LDAP, viewed in CRS Application Administration  
C.stored in local files, viewed in CRS Application Administration  
D.stored in LDAP, viewed in CRS License Update Utility  

3.多項(xiàng)選擇題Which of the following require physical CD/DVD media to be ordered and received prior to patching and/or upgrading IPCC Express 4.0?（）

A.Major Release  
B.Minor Release  
C.Maintenance Release  
D.Service Release  
E.Engineering Special

4.單項(xiàng)選擇題When deploying IPCC Express 4.0 for the first time, when and where is the licensing of the customer specified? （）

A.during Installation Cluster Setup, in the CRS Installer  
B.after installation, during first-time login, in CRS Application Administration  
C.after installation, in CRS License Update Utility  
D.during Installation Server Setup, in the CRS Installer

5.單項(xiàng)選擇題How do you start an event-triggered debug session?（）

A.Select "Start" from the Debug menu in CRS Script Editor.  
B.Select "Reactive Script..." from the Debug menu in CRS Script Editor.  
C.Select "Debugging" from the Trace menu in CRS Application Administration.  
D.Select "Start Trace" from the Trace menu in CRS Application Administration.

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How many Team reports are available on the Cisco Supervisor Desktop?（）

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An IPCC Express deployment requires support for 20 concurrently logged-in agents. The agents aresplit across two remote sites, and the High Availability CRS Engine, Database Server, VoIP Monitoring, and Recording server processes run at a central data center. The agents will be using CAD with 7960 phones and end-point monitoring. Very little recording and silent monitoring will be performed, and no historical reporting will be done during call center open hours. Assume the minimum number of servers is desired. How many IPCC Express hardware servers would be required for this IPCC Express deployment?（）

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How do you debug an application with an Accept step?（）

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Which setup procedure begins on the Cisco CRS server immediately after Cisco CRS 4.5 is completely installed?（）

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How many CallManager clusters can an IPCC Express cluster with High Availability communicate with? （）

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Which three are core server software components for IPCC Express?（）

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