A.DB Get
B.DB Read
C.DB Write
D.DB Release
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A.to release memory held by the prompt variable
B.to clear the value of the menu choice before the prompt is played
C.to prevent the previous value from being used again on the menu choice
D.to prevent the caller from entering a menu choice before the prompt has played
A.Set
B.Call Subflow
C.On Exception Goto
D.Get Reporting Statistic
A.manages the CRS Server
B.creates CRS Engine reports
C.creates application scripts for call flows
D.remotely manages the LDAP Directory
A.decreases the amount of flows
B.collects information about callers to agents
C.creates a framework for CRS Server status reporting
D.decreases latency through increased bandwidth on CRS Server
E.provides more efficient management of flows that are called by multiple other flows
A.WrapUp Time
B.Service Level
C.Overflow CSQ
D.Agent Name
E.Automatic Work
F.CRS Application
最新試題
What level of control does a subflow have on the overall contact?()
Which three are core server software components for IPCC Express?()
What can help expose problems with script logic or validity by simulating the execution of a script?()
Which of the following CRS upgrades are allowed?()
You have just successfully added a JTAPI trigger in CRS Administration. Which two items are automatically configured on your CallManager?()
When you access the Cisco CRS Administration page for the first time in a cluster, the system automatically initiates the cluster setup procedure. You perform this procedure one time for a cluster. Whatdo you accomplish in this procedure?()
Which three features are supported in a license for Cisco Unified Contact Center Express Enhanced? ()
An IPCC Express deployment requires support for 20 concurrently logged-in agents. The agents aresplit across two remote sites, and the High Availability CRS Engine, Database Server, VoIP Monitoring, and Recording server processes run at a central data center. The agents will be using CAD with 7960 phones and end-point monitoring. Very little recording and silent monitoring will be performed, and no historical reporting will be done during call center open hours. Assume the minimum number of servers is desired. How many IPCC Express hardware servers would be required for this IPCC Express deployment?()
Which two items does the Cisco CRS 4.5 Installer always install on the system?()
Which setup procedure begins on the Cisco CRS server immediately after Cisco CRS 4.5 is completely installed?()